1. How does your gold purity verification work?
Every piece undergoes third-party XRF spectrometer testing, with 18K gold stamps laser-engraved at two concealed locations. You'll receive a gemological report including gold alloy composition and stone grading details.
2. Can I request modifications to existing designs?
Our artisans can incorporate specific design elements (chain length, stone size, engraving patterns) while maintaining structural integrity. Submit your concept via WhatsApp for technical feasibility analysis within 24 business hours.
3. What payment methods do you accept?
We support secure transactions through PCI-DSS certified gateways including cryptocurrency, wire transfer, and major credit cards. Full payment encryption with automatic data purging after transaction completion.
4. How to ensure discreet delivery?
All shipments use neutral packaging labeled as "Fashion Accessories" with declared value under $50. Multiple customs routing options available upon request.
5. Why don’t you display prices online?
Each piece is custom-crafted based on material weight and complexity. Our 2025 gold rate calculator (accessible via WhatsApp) provides instant base price estimates.